Get in Touch

Whether you are a prospective wholesale partner, an existing account holder, or a researcher with questions about our catalog, our team is ready to assist. We prioritize responsive communication and aim to reply to all inquiries within one business day.

Wholesale Account Inquiries

If you are interested in becoming a wholesale partner, we encourage you to start with our online application. The application process is fast, straightforward, and designed to get you up and running as quickly as possible:

• New Accounts: Submit your wholesale application with basic business information, intended use, and estimated monthly volume. Most applications are approved within one business day.
• Pricing Questions: Full wholesale pricing is available upon account approval. Our wholesale peptides page provides an overview of our six-tier pricing model.
• Private-Label Inquiries: For brands interested in our private-label peptide program, email us at [email protected] with details about your brand, target compounds, and estimated order volume. Our private-label team will schedule a consultation within 48 hours.
• Bulk and Custom Orders: For orders exceeding 1,000 units or requiring custom specifications, email our team directly to discuss Tier 6 pricing and custom terms. Learn more about our bulk ordering options.

Existing Account Support

Current wholesale and private-label account holders can reach their dedicated account manager directly for all order-related needs:

• Order Status: Check order status and tracking information through your account dashboard or contact your account manager.
• Reorders: Place reorders through your account portal or email your account manager with compound names, quantities, and preferred shipping method.
• COA Requests: Batch-specific Certificates of Analysis are included with every shipment and available for download from your account dashboard. For additional copies or historical COAs, contact your account manager.
• Quality Concerns: If you have any quality concerns about a received shipment, contact us immediately. We investigate all quality reports within 24 hours and resolve issues promptly. Our commitment to quality is detailed on our testing and methodology page.
• Account Changes: Billing updates, shipping address changes, and account modifications can be submitted via email or through your account dashboard.

Product and Catalog Questions

Our team is available to answer questions about specific compounds, formulations, availability, and applications:

• Compound Information: Browse our complete catalog by application category: Healing and Recovery, Weight Management, Longevity and Anti-Aging, Cosmetic and Skin, Growth Factor and GH, Immune and Inflammation, Cognitive and Neuro, and Sexual Health and Tanning.
• Custom Compound Requests: If you need a peptide compound not currently in our catalog, contact us to discuss sourcing and custom synthesis options.
• Technical Specifications: Detailed purity, identity, and testing data for each compound is available on individual product pages and in our COA library.

Visit Our Facility

Prospective and existing wholesale partners are welcome to visit our US-based facility. Facility visits provide an opportunity to see our warehousing operation, quality-control laboratory, and fulfillment process firsthand. To schedule a facility visit, contact our team at [email protected] with your preferred dates and we will coordinate availability.

Learn more about our facility and capabilities or read about our company on the About page.

Resources

Before reaching out, you may find answers to common questions in our resource library:

• How to Start a Peptide Brand — Comprehensive guide for new entrants to the peptide resale market.
• Peptide COA Guide — Understanding Certificates of Analysis and what to look for.
• Peptide Storage and Handling Guide — Best practices for storing and handling lyophilized peptides.
• Research Peptide Regulations — Regulatory overview for research-use-only peptides.